Legal
Refund & Cancellation Policy
Please read this policy before you purchase. Your signed agreement sets out your fees, and this policy explains your options to cancel and get a refund.
1. Full refund during your cancellation period
You may cancel any agreement without penalty within three business days after you sign (federal Credit Repair Organizations Act) or until midnight of the fifth day after you sign (Florida law, Fla. Stat. § 817.704), whichever is later. If you cancel within that period, we refund everything you paid.
2. Cancelling after that period
You can cancel at any time. Cancelling stops all future charges, and you will not be charged for any service period after the date you cancel. Fees for work already performed before you cancelled are not refundable.
3. Tradelines
If a tradeline you purchased does not report to your credit file, we refund that tradeline in full.
4. Sourcing services
Refund terms for vehicle and timepiece sourcing are set out in your sourcing agreement. Vehicles and timepieces are sold by third-party dealers and sellers, whose own return policies apply.
5. Physical products
We do not sell or ship physical products, so there are no product returns.
6. How to cancel or request a refund
Email info@gmcreditsolutions.com, call 877-988-8044, or write to G&M Vantage Solutions LLC, doing business as Tier One Access, 975 S Congress Ave, Suite 110, Delray Beach, FL 33445. Include your name and the date you signed. Approved refunds are credited to the card you paid with. Your card issuer may take 5 to 10 business days to post the credit.
7. Questions about a charge
If you don’t recognize a charge or think a charge is wrong, contact us first and we will review it promptly.